Shop supervisor (start APRIL 2026) - PERMANENT position
PART TIME | AGE: 21+

Wednesday | Thursday | Friday | Saturday | Sunday (28 hours)

We are a small, fast-growing business based in Rugby, Warwickshire, with a busy coffee shop located in the heart of Rugby town centre. We create the ultimate brownies, blondies, cookies, traybakes, and more, alongside serving top-quality coffee, cold drinks, and a range of savoury options.We are looking for a confident and outgoing individual to join us in-store and help manage our team. The ideal candidate will have a passion for innovative bakes and great coffee, and be eager to learn, grow, and become a valued part of the Baked team. Our shop is a fast-paced environment where no two days are ever the same.

MAIN DUTIES:

  • Be organised, hard-working, reliable and flexible.

  • Opening and setting up the shop for opening and prepping our coffee area.

  • Create an environment with your teammates which balances serving the customer and having fun

  • Be passionate about delivering BAKED standards, always delivering above customer expectation
    Handling food & drinks.

  • Learning the knowledge about of baked brownies and helping / guiding customers to find their items.

  • Operating espresso machine and serving and creating special drinks.

  • Cash handling.

  • Online till operation.

  • Replenish of coffee stock

  • Cleaning duties throughout the day to keep our high level or hygiene.

  • Food hygiene training (not an essential and will be provided)

  • Filling in and updating health and safety records throughout the day.

  • Being flexible to work multiple hours as these vary through the year and different events / seasons to what suits the business needs.

  • Ability to work under pressure and organise the team

  • Outgoing, friendly, strong communication skills, welcoming and warm.

  • Good time management. 

PERSONAL ATTRIBUTES:

  • Have at least 1 years’ supervisory experience within the hospitality environment
    Barista experience (not an essential and will be provided)

  • Food hygiene / Allergen training (not an essential and will be provided)

  • Be an excellent communicator, and have experience of training other staff members

  • Must be able to lift 15kg minimum for deliveries

  • Being flexible to work multiple hours as these vary throughout the year and on different events / seasons to what suits the business needs.

  • Must be willing to learn, work as a team and comminute, use your own initiative, take advice and take instructions.

  • Outgoing, friendly, strong communication skills, welcoming and warm.

  • Good time management. 

  • Working seasonal holidays, Valentines / Mother’s Day / Halloween / Christmas etc.

  • Ability to work under pressure and organise staff

  • Understanding of stock control and completing stock takes

  • Understanding of wage management

  • Organising the Rota from month to month

  • Understanding of food preparation

  • Sorting holiday requests and shift swaps

  • Ensuring all orders and deliveries are received and checked correctly

  • To assist in all operational aspects and ensure a smooth running of shifts whilst providing exceptional customer service at all times

  • To assist the general manager in shift management

  • To adhere to all company policies and procedures

BENEFITS:
Casual dress
Employee discount
Complimentary food
Baked Cake provided for birthdays

SCHEDULE:
Wednesday, Thursday, Friday, Saturday, Sunday availability  

IF INTERESTED PLEASE FILL OUT THE APPLICATION BELOW.